Frequently asked questions
Which size should I pick?
Measure your pet's back (neck to base of tail) and chest, then compare with the size chart in the description. Between two sizes? Take the bigger one.
Does it fit cats too?
Yes, as long as your cat is fine wearing clothes. Use the same size chart.
Is it comfortable for my pet?
It's made of soft polar fleece. Let your pet get used to it for a few minutes, stay around while it's worn and take it off if your pet seems stressed.
When will my order arrive?
Orders ship from our fulfillment partner's warehouse in China. Delivery to the US usually takes 7 to 14 days from your order. You get a tracking number by email as soon as it ships.
Are the photos real?
Our product images are created with the help of AI to show how the masks look when worn. You get the face you pick, printed on the mask. Colors and small details can look slightly different in person.
What if something is wrong with my order?
If your order arrives damaged, defective or isn't what you ordered, email us within 30 days of delivery at support@merrymischiefstore.com with a photo. We'll send a replacement or refund you.